About us
HR Wise is dedicated to guiding businesses and individuals toward success across various industries and sectors. Our services are designed to meet the unique requirements of your company and propel your business to new heights. Our seasoned team of professionals is committed to fostering your growth through innovative and strategic solutions.
Understanding the dynamic nature of today’s corporate and personal development needs, HR Wise offers adaptable solutions that seamlessly adjust to both internal and external shifts. This agility minimizes impacts while cultivating new opportunities for innovation in your business landscape.
As a leader in strategic management, leadership, and innovation training, HR Wise stands as your partner in transformation and growth, dedicated to delivering excellence and innovative solutions in every aspect of our services.
The HR Wise Team
Tim Keefe
Founder & CEO
Tim Keefe, the CEO of Transform-CX, is a distinguished author, leader, speaker, and coach with over 30 years of industry experience. He has built a remarkable career centered around delivering high-quality Customer Experience (CX) programs across diverse sectors.
Tim's journey began with a passion for devising creative solutions to enhance client relationships. Over the past decades, he has successfully implemented these programs for a wide array of clients, consistently driving value and improving customer engagement. His expertise spans Technology, Operations, Customer Management, and Business Consulting, making him a versatile and seasoned professional in the field.
Tim's approach is notably hands-on, working closely with clients throughout the entire customer lifecycle to ensure a seamless experience that boosts profitability. His extensive international experience has taken him to various corners of the globe, including the US, Europe, the Middle East, and Asia, where he has served clients in Telecommunications, Finance, Online Marketing, Healthcare, and Retail.
His areas of expertise include strategic business planning, high-level business consultancy, tailor-made customer care solutions, IT and back-office services, web strategy, business process outsourcing, and developing customer-facing solutions.
Dr. Kemal Özkan Yılmaz
Managing Partner
Dr. Kemal Ozkan Yilmaz is an accomplished professional with a rich background in organizational development, industrial engineering, and international sales & marketing. After graduating from FMV Nişantaşı Private Işık High School and earning his Industrial Engineering degree from Yıldız Technical University, he launched his career at Beko Elektronik A.Ş. He later completed a master's in Management & Organization at Marmara University and held managerial roles at Teknosa, Mudo, and Ve-Ge.
With expertise in lean management, strategic management models, system design, and international collaborations, he played a pivotal role in securing international quality awards (EFQM & TPM) for his company. His doctoral thesis on customer retention has led to international publications in eight languages. He has been teaching at Işık University since 2018 and Istanbul Kültür University since 2019. Dr. Yilmaz continues to mentor, train, and consult in digital transformation, business sustainability, systematic innovation, international marketing, sales management, customer experience, new product development, marketing, management, and leadership.
OÄŸuzhan Güler
Managing Partner
OÄŸuzhan Güler is a seasoned producer with a strong background in the film industry and a passion for fostering educational and cultural initiatives. He currently serves as the Co-Founder and CEO of Amfora.tech, where he helps provide valuable data for investors in stocks and crypto since January 2022. Additionally, he is a Partner at Asta Medikal, contributing significantly to the healthcare sector since August 2021.
As the Owner and CEO of IMC Production since January 2009, OÄŸuzhan has been instrumental in producing commercial and feature films, as well as organizing a wide range of cultural, social, and business events for international clients, including governmental, commercial, and charitable organizations. He also serves as the Managing Partner at imcacademy.org, focusing on educational initiatives and training programs that empower individuals and communities.
With expertise in negotiation, business planning, international business, healthcare, and technology startups, OÄŸuzhan Güler is dedicated to creating impactful projects and fostering growth and innovation across various fields.